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Email

pallets@pallets.co.kr

Main Phone

+82-31-354-0324
Fax: +82-31-354-0355

Office Address

48-6, Keungilmol-gil, Yanggam-myeon, Hwaseong-si, Gyeonggi-do, 18630, Korea

Quotes & Product Inquiries

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Privacy Policy

We value your personal information and comply with applicable laws to ensure safe and transparent data protection.

1. Purpose of Processing Personal Information

We process personal information for the purposes described below. If the purpose changes, we will obtain separate consent in accordance with the Personal Information Protection Act.

Membership management, identity verification, prevention of fraudulent use
Service provision, product delivery, billing, payment processing
Marketing, analytics, service improvement

2. Retention and Use Period

We retain and use personal information within the period permitted by law or agreed upon by the user.

Membership: Until membership withdrawal
Service provision: Until settlement of payments
Contract/transaction records: 5 years
Payment records: 5 years
Dispute resolution: 3 years

3. Items of Personal Information Processed

We process the following personal information:

Required: Name, email, phone number, address
Optional: Date of birth, occupation, interests
Automatically collected: IP, cookies, access logs

4. Provision to Third Parties

We provide personal information only when permitted by law or with user consent.

5. Outsourcing of Personal Information Processing

We outsource personal information processing to provide efficient services.

Delivery company: Shipping service
Payment gateway: Payment processing

6. User Rights

Users may request the access, correction, deletion, or suspension of their personal information at any time.

Right to access
Right to correct/delete
Right to suspend processing

7. Destruction of Personal Information

We destroy personal information without delay when it becomes unnecessary.

8. Privacy Officer

We appoint a privacy officer responsible for overseeing personal data matters.

9. Security Measures

We take the following measures to protect personal information.

Administrative: Internal policy and training
Technical: Access control, encryption — based on the security environment of the external hosting service provider
Physical: Access control systems provided by the external hosting provider