-
Products
Which industries use plastic pallets?
Plastic pallets are used across a wide range of industries including food processing, beverages, pharmaceuticals, logistics centers, cold storage, electronics, automotive, and manufacturing. They are especially preferred in hygiene-sensitive or export environments due to their durability, reusability, and low maintenance costs.
-
Products
How do plastic pallets compare to wooden pallets?
Plastic pallets are resistant to moisture, mold, and insects and support washing and reuse. With consistent dimensions and robust structure, they work well with automation systems and minimize breakage and lifecycle maintenance costs.
-
Support
Can your pallets be used in automated warehouses?
Yes. NINE LIGHTS offers pallet models designed for automated warehouse and AS/RS systems. Approved models meet flatness, rigidity, forklift entry, and structural criteria. Share your equipment specifications and we will recommend compatible models.
-
Support
Do you offer custom manufacturing?
Yes. Custom manufacturing is available including color customization, load rating modification, dimensional adjustments, logo marking, numbering, barcoding, and more. Some options may require mold production or a minimum order quantity.
-
Orders
How can I request a quotation?
You may request a quotation using the Contact or Request a Quote form on our website. Provide the required model, quantity, and operating environment and our team will respond with pricing, lead time, and availability.
-
Orders
What is the minimum order quantity (MOQ)?
Minimum order quantity varies depending on the product model. Standard products may be shipped in small quantities, while customized specifications typically require an MOQ. Contact us with your intended model and usage so we can confirm requirements.
-
Others
Do you export internationally?
Yes. NINE LIGHTS exports products to more than 30 countries worldwide. Export packing, compliance documentation, and Incoterms such as CIF and FOB are available based on customer requirements.
-
Orders
Can samples be provided?
Sample availability depends on stock conditions and project requirements. If needed, we will confirm availability, cost conditions, and shipping arrangements.
-
Support
How do I understand static and dynamic load ratings?
Each pallet model includes specifications for static, dynamic, and rack load capacity. These values are influenced by storage systems and handling equipment. Our technical team can assist in identifying the appropriate model based on your usage requirements.
-
Others
Is there a warranty or after-sales service policy?
NINE LIGHTS provides a standard warranty policy depending on product type and operating conditions. Warranty coverage may vary based on usage, and extended support programs are available for long-term partners.
FAQ